Rafael Feliz Español
VP of Sales & Marketing Europe & Middle East, Karisma Hotels & Resorts
After working as Corporate Brand Manager since 2012 in Miami (USA), Rafael relocated to Karisma Hotels & Resorts’ European office in Belgrade, Serbia in 2017, where he and his team oversee sales and marketing developments.
Rafael has always championed a creative approach to hospitality management and product innovation – a signature value underpinning all the Karisma Hotels & Resorts brands. The portfolio is internationally recognized for elevating the luxury all-inclusive concept and pioneering a laidback, family approach to guest service and playful programming. Most notably, Karisma Hotels & Resorts is celebrated for introducing debut, premium F&B concepts across all brands, and Gourmet All-Inclusive experiences that pamper guests with beach butlers, concierge, turn-down service, 24-hour room service, premium beverages and global cuisine.