Country Lead at CEXAS.org, Serbia
Although there is currently a small percentage of companies focusing on Customer Experience (CX) development, those who implement it experience a significant comparative advantage in the market.
"Always deliver more than you promised" is the maxim that Dragan Đorđević follows. He is the founder and CEO of Skills - Innovative Learning Experience, as well as the founder of the Association of Authentic Hedonists and the CEXAS association, which focuses on customer and employee satisfaction. All three organizations aim to improve and enhance people's lives and work.
Dragan Đorđevic's list of references includes over 406 companies from various industries, both domestic and multinational, in the private and public sectors.