Boris Jelić, Customer Experience Director, PortoNovi
Boris is International hotelier and Customer Experience professional. Rapidly developing career spans over 4 continents in multinational & multicultural environments.
International experiences include Hawai'i/USA, Cambodia on 2 different occasions, the Philippines, Dubai/U.A.E, Indonesia, Kenya, and his homeland Montenegro. Took part in 2 successful pre-openings and 2 rebranding stints. Educated (B.A. & M.B.A. business studies) in Honolulu, Hawai'i. Recently acquired USA sponsored Certified Customer Experience Professional certification - CCXP (less than a thousand existing worldwide).
Intercontinental education and experiences have tremendously influenced and improved his technical skills, cognitive abilities, and emotional intelligence competencies thus overall having formed a well versed international hotelier, Customer Experience professional, and global citizen. Most importantly - learning continues at every step of the journey.
Hospitality is still fun - Love what you do and you'll never work a day in your life!
International experiences include Hawai'i/USA, Cambodia on 2 different occasions, the Philippines, Dubai/U.A.E, Indonesia, Kenya, and his homeland Montenegro. Took part in 2 successful pre-openings and 2 rebranding stints. Educated (B.A. & M.B.A. business studies) in Honolulu, Hawai'i. Recently acquired USA sponsored Certified Customer Experience Professional certification - CCXP (less than a thousand existing worldwide).
Intercontinental education and experiences have tremendously influenced and improved his technical skills, cognitive abilities, and emotional intelligence competencies thus overall having formed a well versed international hotelier, Customer Experience professional, and global citizen. Most importantly - learning continues at every step of the journey.
Hospitality is still fun - Love what you do and you'll never work a day in your life!
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